SHIPPING
01
Worldwide shipping
TA.THA.TA customers live all across the world, so we can ship to anywhere with a letterbox. We usually dispatch orders within 3 working days. Delivery times vary based on selected service and destination. Regular airmail post ranges from 10 to 28 working days depending on the shipping address.
02
Delivery time frame
We usually dispatch orders within 3 working days.
Domestic shipping takes 2-3 working days
International shipping
Express : 2-8 working days*
Airmail : 14-28 working days
*Express shipping is usually 2–5 working days for Singapore, Malaysia, Taiwan, Hong kong and anywhere from 2–8 working days for other countries. If you live in remote area, please allow a bit of extra time.
03
Custom fees
Extra duties and taxes may apply to international order. TA.THA.TA will not be responsible for any customs and duties charged to a customer. If you’d like to find out more please email our support team.
*TA.THA.TA will not replace or offer refunds for orders which are abandoned due to non-payment of taxes and fees required by your country.
04
I don’t receive my order
– All orders will be shipped to the address you provided here on check out page so please make sure that the address is correct. Refunds will not be made due to wrong address. If you would like a package to be send on a different address please let me know or leave me a note on checkout with the correct address.
Remarks: Please be aware that International deliveries may be charged import duties and taxes on receipt of your package and ensure the following to avoid dispatch delays
– You will be available to sign for your order at the above shipping address between Monday to Friday, 9am-5pm
– If a parcel is returned, because the address was incomplete or incorrect, because you refused to accept it or because you didn’t pick it up at the collection point in time, you will be charged for the shipping costs back to hard graft.